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Knowledgebase : Exchange &Return
If you are not satisfied with your order, you can return products in their original and unworn condition within 365 days for a refund or exchange (shipping fees are not refunded). Once your returned item is received and accepted, your refund or new item...
Once receiving the returning package with original unworn items in, refunds must be credited back to the original form of payment. We will automatically apply the funds back to the credit card or PayPal account used when purchasing the jewellery, and the ...
We provide 365-Day Money Back Guarantee. If by any chance you did not love your Soufeel purchase and wanted a return, you can contact our Customer Service Department via Live Chat or below email for refund and exchange service. For exchange service, y...